You will recieve your password to this address. Address is not made public.

Your preferred username that is used when logging in.

Problems with trying to buy a commercial licence Created Nov 18, 2009

This thread is solved

Views: 1190     Replies: 1     Last reply Nov 23, 2009  
You must login first before you can use this feature

Pinpoint

Posts: 2

Registered:
Nov 17, 2009

Problems with trying to buy a commercial licence

Posted: Nov 18, 2009

Hi There
I seem to have run into problems trying to buy a commercial licence for flowplayer.
I am stuck in the process now, with frustrating a catch 22. It seems I'm not allowed to email anyone until I have a licence, yet I can't succeed in getting a licence!

I ordered the one domain version - went to the checkout page, gave my credit card details, email address, and it also required a new password for a paypal account, which I provided. This page was accepted ok. The next page then asked for me to login into paypal. I pasted in exactly the same details and password I had input on the previous page but the login was rejected!
It seems I can't email paypal either until I can successfully login there too! So now I'm stuck. I tried a paypal password reset but have received no emails yet.
Their automated customer service bot doesn't understand any questions.
What do I do now?
I want to complete this transaction and also ensure that my credit card details are safe. But everyone is hiding their email addresses!
Please assist.
Regards.
Tony.

Pinpoint

Posts: 2

Registered:
Nov 17, 2009

Still no reply

Posted: Nov 23, 2009

Reply to: Problems with trying to buy a commercial licence, from PinpointFP1
Can someone at Flow Player please attend to my query. I need urgent assistance please and this does not bode well!