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Doesnt work with Flash 9 Created Nov 2, 2009

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Views: 661     Replies: 6     Last reply Nov 4, 2009  
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jacobf

Posts: 4

Registered:
Nov 2, 2009

Doesnt work with Flash 9

Posted: Nov 2, 2009

hello my name is Jacob and i would like some help from someone. Im a web developer in the Australian Government and we have been using Flowplayer in alot of our sites. We have recently discovered that flash 9 users cannot view the video, this is a problem because in government they are quite pedantic about who they give admin access to on their computers so they cannot install the latest flash player.

if i could get some help that would be great. Awsome player though guys really easy to use.

Cheers, Jacob

gmccomb

Posts: 748

Registered:
Apr 9, 2009

» Doesnt work with Flash 9

Posted: Nov 2, 2009

Reply to: Doesnt work with Flash 9, from jacobf
Flowplayer works fine under Flash 9.

What *precisely* is your issue? What type (format) of video? Do you have a live sample?

jacobf

Posts: 4

Registered:
Nov 2, 2009

Thanks for your quick reply

Posted: Nov 2, 2009

Reply to: » Doesnt work with Flash 9, from gmccomb
Thanks heaps for your quick reply

http://www.territorywildlifepark.com.au:8080/test.shtml

there is a test page, if you could have a look it would be awesome.

Thanks heaps for your help

gmccomb

Posts: 748

Registered:
Apr 9, 2009

» Thanks for your quick reply

Posted: Nov 2, 2009

Reply to: Thanks for your quick reply, from jacobf
Page is forbidden for me.

As I said in my post please be *specific* with the problem. Because Flowplayer works for me using Flash 9 I might not experience whatever the issue is.

Also note I am not with Flowplayer. I'm a user just like you, volunteering to help out here. I don't have a lot of time to chase down other people's problems so that's why it would be helpful if you could provide a succinct overview of what you're doing. For example, are you using MP4 videos? Those won't play if users have a version of Flash 9 before r115.

jacobf

Posts: 4

Registered:
Nov 2, 2009

Wrong Link

Posted: Nov 2, 2009

Reply to: » Thanks for your quick reply, from gmccomb
Hello thank you very much for your time, i really do appreciate it.

sorry just take out the :8080 in the link
http://www.territorywildlifepark.com.au/test.shtml

We are using flv files, and what happens in a user is experiencing just a "black box". meaning nothing loads up etc.

Thanks heaps

gmccomb

Posts: 748

Registered:
Apr 9, 2009

» Wrong Link

Posted: Nov 3, 2009

Reply to: Wrong Link, from jacobf
Like I say it works for me using my Flash 9 test box.

You can also test this yourself by doing the following:

1. Download and install the Adobe Flash uninstaller.

2. Install one of the later versions of Flash 9. Remember that you need to install the OCX version when testing in IE; the plugin version when testing in Firefox or other browser.

3. When you're done repeat step 1, and reinstall version 10. (Do not keep Flash 9 on your machine. It has unpatched security holes.)

Your problem may be your code. For one thing, I'd run a test using a simple page with only the video.

One thing you're doing is calling the Flowplayer code before any part of your page is constructed. This can fail in some browsers. Remember that browsers build a page top to bottom. In your script you are asking Flowplayer to place itself into a container that does not yet exist.

Ideally the call to Flowplayer (the part with "player" in it) should be AFTER the container that holds the video has been fully constructed in the page.

jacobf

Posts: 4

Registered:
Nov 2, 2009

Thanks for your help

Posted: Nov 4, 2009

Reply to: » Wrong Link, from gmccomb
Hey thanks alot for your help i really appreciate it. You have very clear instruction and you have been very helpful. and your not even a part of the Flowplayer team!

Cheers, Thanks for your help

Jacob