Sometimes black area instead of movie clip (commerical version) Created Dec 7, 2009

We did use the method:

<script language="JavaScript">flowplayer("player", "flowplayer.commercial-3.1.5.swf",
{
key: '#$4556d27490ec0ca684b',
contextMenu: ['computix GmbH Videoplayer'],
clip: {
url: "n300_web.f4v",
autoPlay: true
}
});
</script>

Which doesn't work.

After reviewing some suggestions from user EDGE I saw that he suggests a different start of the javascript:

$f("player", {src: "flash//flowplayer-3.1.5.swf", cachebusting: true}, ...

I did change this to $f instead of flowplayer and also the cachebusting parameter and currently it does work at least here with IE8 and Vista. I have to test it today at the office with XP and IE8.

Will let you know later if it works.

Thank you.

Unfortunately the problem is still there with XP and IE8.0.

It looks like it happens now not everytime, but at least in about 10 % of the case.

Since Flash Player update 10,0,42,34 the problem is solved.

It looks like there is or was a problem with Flash Player and not with FlowPlayer or both together, it's difficult to say.

I've recently encountered this in IE 7 running an older version of flash (<10). I'd like to support Flash 9 in my app so below is a potential workaround that seems to be doing the trick for us...so far. The fact that this is working indicates to me this is some sort of caching issue whether by flash or the browser.

var flashversion = getFlashVersion().split(',').shift(); 
var randomizer =  "";
if (flashversion < 10){
    randomizer = "?rdm=" + Math.random() * 99999;
}
     
flowplayer(
    "container", 
    "flowplayer.swf" + randomizer,
    {
        ...
    }
)

Here's the javascript snippet for detecting flash version:
http://www.prodevtips.com/2008/11/20/detecting-flash-player-version-with-javascript/

Maybe this will help you out.

I ran into this "black box" problem on Firefox 3.5.7 on Mac and PC. I'm running flash 10.0.42
So I removed the version check, and just added

var randomizer = "?rdm=" + Math.random() * 99999;
flowplayer( 
    "container",  
    "flowplayer.swf" + randomizer, 
    { 
        ... 
    }
) 

Worked like a charm!!

Thanks jupilli!

The current dev version should also fix this. No need to use the randomizer as in the code above. This development version is available here:http://flowplayer-releases.s3.amazonaws.com/info/dist.html You need to download the player and compatible plugins from this page.

Let us know how it works for you.

The development version resolved the issue for me. Thank you! When is this planned to be released so that I can get my commericial key to work with it?

We tried this new version, with this version the control area doesn't work.

We tried this new version, with this version the control (scrubber) area doesn't work.

Any chance that version 3.2 will fix this bug?

How is the scrubber broken?

I did test it again with a fresh setup, now the scrubber area does work.

Sorry for the trouble.