Ever since I got my site running about 2 months ago, I've gotten occational reports from users that the video stops and won't play past a certain point. For different users, it's different videos and different times. (Unfortunately, I seem to be dealing with fairly novice computer users, so getting detailed information is difficult.)
The only similiarity I can find is that many of the users who report problems are using AOL. (But even that is not true in every case.)
I was using Flowplayer 2.2.4, but just upgraded to 3.0.3 (commercial), and I'm still getting the reports. Has anyone else had these problems?
Here are a couple of examples of the pages where I get problem reports:
http://www.sudokuprofessor.com/1stVideoLesson.php http://www.sudokuprofessor.com/5thVideoLesson428.php
Since I just started with the latest version, I'm not doing any special configuaration other than the Google tracking.
[Another interesting note is that when I was using v2.2.4, if I didn't specifically state "autoRewind:false", then when the video stopped unexpectedly, the user reported that it would return to the beginning and start all over again.]
Most of my users don't have any problems. But the few that do are creating a huge support issue for me.
Does anybody have any ideas? Thank you!!